Diane Scully
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Changing rating to 1 star. The $1 drink deal says it applies to 2 drinks for $1 each. But every time I get 2, the second drink rings in at full price. It has never done this before the latest update. Always been able to get both drinks for $1 each in one order. Even the verbage on the deal states that! The interface is not user friendly and has way too many steps to place an order. If you're trying to encourage people to use the app to save time and labor then make it more streamline!
213 people found this review helpful
McDonalds USA, LLC
May 3, 2024
Diane we are looking into the offer set up and are working to resolve it.
Jessica Collins
Since the last update, the app doesn't work. It's not recognizing that I'm pushing any of the options. Doesn't matter if I was clicking on "Order" or "My Rewards," it didn't recognize me touching the options. I tried uninstalling and reinstalling, and now I can't get back in because when I try to click "Continue" on the Terms and Conditions page, it doesn't recognize that I'm clicking it. No issues with any other apps I have, and no apps displaying over this one. It's an issue with this app.
49 people found this review helpful
McDonalds USA, LLC
April 30, 2024
Jessica, since uninstalling/reinstalling the app didn't work. let's connect here: https://www.mcdonalds.com/us/en-us/feedback.html
Hannah Poyourow-Overton
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Every single time I go to use a code in the drive through, it says that the code is invalid and has already been used. I've found other folks online also have this issue. No intention from the corporation to improve or fix it. Edit: after a very long sequence of emails, answering a list of duplicate questions repeatedly, and McDonald's closing my report twice, I have gotten the same useless "uninstall and reinstall" instructions. They have no intention of fixing their app.
18 people found this review helpful
McDonalds USA, LLC
April 30, 2024
we'd like to take a deeper dive into your issue, Hannah. can you share a few more details with us here: https://www.mcdonalds.com/us/en-us/feedback.html